Don't just take our word for it! See what our happy customers have to say about our cleaning services!
Rich, Thank you for the work you did on our carpets this past Tuesday. We will certainly recommend you to our friends and neighbors.
As always we are pleased with your great work! Will be calling you again soon.
Rich, We thank you and are very pleased with the results you were able to achieve on our tile floors. Happiest of Holidays to you and your family.
We are so happy with the work that you did.
Submitted August 3. 2021
Great service. Really bailed us out after some flooding in our basement. A+++ follow up after to stopfurther water damage and mold. Floors and carpets came out great.
Great job as usual. I can always count on Rich and Whip City Cleaning to get the job done right and on time. I'll always call WCCS for all my cleaning needs.
Excellent job! Excellent company! Highly recommend! Thanks for a great job every time!
Excellent and quick service! Rich got out a tough stain that I could not. Never disappointed with Whip City Cleaning! I would highly recommend.
Rich did an excellent and thorough job, cleaning our carpets. I highly recommend him, and will call him again the next time it needs to be done!
Whip City Cleaning& Restoration Services are a great cleaning company.
They are professional, on time, and the work they do is great.
We highly recommend their services for your rug cleaning needs.
Pediatric Associates of Hampden County, Inc.
Submitted October 2, 2020
Great work and customer service!
It was terrific Rich is professional and easy to work with . He does great work....
We have been customers for years and never disappointed! Rich is always quick to respond and very professional. Just recently he was able to come out same day and save my couch from a pet accident! Highly recommend him and wouldn’t use anyone else!
Always pleased with the great job done on our carpets by Whip City! Would highly recommend them to take care of your carpets.
You are the best Rich and would never use anyone else. We always recommend you to others. Take Care and stay well!
Great job, as usual....Thanks!
Thanks Rich. Great job on the DIRTY carpet! Looks terrific.
Very Very satisfied! Do not have any of those apps, pretty computer illiterate. This will have to do!
We had whip city cleaning come in and clean our furniture, very professional and a pleasure to do business with. Our furniture came out better then i could of imagined. I would recommend them and give them 5 stars!!
Great job! My floors look amazing. Rich was in and out in no time. Always pleased with the care given.
Rich Clark was here six minutes before the appointment. He has cleaned our carpets and upholstery before, so we knew we were going to be happy when he was finished. He got right to work. The outcome was as we expected, OUTSTANDING!!!
Rich was fantastic.He was able to remove an odor I feared would never come out of our rug. I had used enzymatic odor eaters and home carpet shampooers on the are multiple times, to no avail. After Rich worked his magic the carpet now looks AND smells fantastic. Highly recommended!
We really appreciated the hard work that your employees demonstrated when they cleaned and disinfected our church building prior to our re-opening on May 31.
They were very friendly and very industrious! We are happy to recommend your company to others.
Great job, see you next year! Many thanks, and have a peaceful summer :}
Carpets look great!Thanks for doing the extra areas we wanted done too. We are always satisfied.
5 Star Service..... Highly recommend.......
Teressa Y. Springfield, MA 01108
Rich at Whip City does a great job! I am always very pleased with the results.
Rich: You did a great job. The floors look beautiful. Thank you.
Rich did an amazing job! We had him come and clean our carpets, tile and wood floors. They had not been done in a few years and came out beautiful! Rich arrived on time, was very accommodating and professional. We have used Rich throughout the years and will continue to do so. You will not be disappointed with his services.
Having mostly hardwood floors, we don’t have a need often for carpet cleaning. We used Rich once for the first time about 10 years ago. I was so pleased, I recently called him again for an upstairs bedroom. Again, we are extremely pleased with his work. He is friendly, neat and the carpet (which needed cleaning VERY badly)came out fantastic! I feel his prices are VERY reasonable. I’ll always use Whip City.
Once again my rugs came out beautiful. Our braided rug is 40 years old but looks brand new now. The other rug had a black stain on it which of course you got out.
Stay safe and healthy
Excellent results.Excellent to work with.
Rich carpets look great! Many people have commented how good they look.
Awesome..rich was friendly, and was right on in terms of time frame that the job would take and the carpets and upholstery turned out great. Very happy customer
Absolutely pleased thank u....
I have been using Whip City Cleaning for years. Always there when I need them. Do outstanding work and are always friendly :)
As always great service! The thing we like the most is not only are the carpets clean they are dry in no time. We had another local company years ago and the carpets were wet for days.
Exceptional work!!! We were going to replace the carpet but thought we would try cleaning instead.The carpets look amazing and we don't have to replace them!! They had not been professional cleaned in several years but we decided to have it done now twice/year to maintain them!! We would absolutely recommend you!!!! Exceptional and beyond expectation. Please reach out to us in the Spring. We would like to get this done 2x/year. Thank you and have a Merry Christmas!!!
Hi Rich, All is great! You really did an exceptional job, I tell everyone to use Whip City Cleaning! I think you are a great company providing a wonderful service! Absolutely loved the look and feel of the carpets after you cleaned them!
Many Thanks and I will be sure to spread the word!!
Great job on our family room carpet. Its beautiful and clean!!
Thanks Rich, The rugs look great!
Has been our go to service for our rental property for years. Always prompt and professional. Highly recommend.
Many thanks for taking such good care of my carpets.
See you next year!
We are very grateful for your help this year.
We would highly recommend you and your company to any prospective customer!
Thanks so much for the amazing job you did on our basement den rug. I couldn't imagine that you could get the rust stains out but it came out perfect. Even our real estate agent thought it looked awesome. You've always done such a great job on our living area rugs but your work on our basement rug tops it all! You saved us a lot of money and time as we now don't have to replace the rug before listing our house for sale.
Thank you again.
Excellent as always!!
Very pleased with all aspects of your cleaning service from booking the appointment to the end of the process. Prompt, courteous and you didn't even mind my dogs. The furniture came out beautiful! Especially considering we have pet friendly furniture. Thank you and we will see you in about 6 months!
I've worked with Whip City Cleaning for over ten years. They always do a great job and are there for all my cleaning needs!!!
Thanks Whip City Cleaning for another fabulous job done! We highly recommend Whip City Cleaning for any cleaning service you need. Thanks Again!
Professional, Smart, Thorough and timely. I have used Whip City Cleaning many times at multiple properties. I recommend them highly.....
You did an awesome job. Thank You so much.
Rich did a great job cleaning our carpets and chairs! He even cleaned an area of our tile floor.Thank you so much!
I am very pleased with our service with Whip City Cleaning. Rich will pick up and drop off our rugs which is great. Our rugs have come out beautiful each time. We will definitely recommend Rich to all the people I know. Thank you
Whip City Cleaning exceeded my expectations, they were affordable and thorough. I would highly recommend their company.
Five stars! Great company, great customer service, and great work. Thank you!
Regency Condominium Trust Agawam, MA 01001
Rich was kind, on time and did an outstanding job. My younger sister referred him to me and now I referred him to my other sister. He's our family carpet cleaner company!
Rich and his crew do a great job. They always look for customer satisfaction. I would definitely recommend.Whip City cleaning always does a great job. The are prompt, efficient and reasonably priced work.
Fast, thorough and professional. Reasonably priced. Will use again in the future.
Hi Rich, Thank you again for the cleaning services you provided on Thursday, I’m very satisfied with the results. I’ll certainly recommend you if anyone I know is looking for a cleaning company.
Our walk in shower came out great! After a bad well and our brand new grout and tile having orange staining from the orange water we had running on it for months, we weren’t sure if the shower would ever come clean. But after one cleaning service it came out great, and thanks to you it is like new!
We really appreciate your work. Thanks so much,
You guys were great.Carpet looks new and the removal of the fridge with the perfect color matched tape is just what we wanted. Plus we appreciated you doing the installation.Thanks very much!
Whip City Cleaning did a fantastic job! All the floors look great, the rugs and the tile! Thank you for the service.
Rich, It is a pleasure doing business with people who always do great work and get the job done right the first time. Thank you, Rich, for always being such a professional and having such a wonderful work ethic.
Rich did a great job at a very reasonable price. We will definitely refer others to him. Thank you!!
Whip city cleaning was affordable and great.... they showed up on time and were extremely friendly. The job they did on our carpets and chairs was amazing! We would refer them to everyone!
Hi Rich, great job... Ian was spot on, courteous, and very professional. 2-3 times during the job he asked if I was satisfied with the progress. see you again.
Very good response time and as always quality work performed for Georgetown's owners and Association.
Very satisfied! You guys did an outstanding and professional job cleaning the tile floors and the carpets!
Rich went above and beyond expectations. He had to reschedule due to other contractors that ran behind schedule, but he was right there when they finished! Thank you!!!
Outstanding service as usual from Whip City Cleaning! We had our carpet and upholstery cleaned recently and everything looks beautiful again! Great customer service and attention to detail! We are regular customers for sure. :)
Hi Rich, The floors look great! Thank You... Have a Wonderful Holiday and a Happy and Healthy New Year!
Thanks Rich, your employee Ian, I believe his name was, did a fantastic job, was very nice and professional - it was noticed by all! Will certainly pass your name on to others!
Your staff did an amazing job on our rugs! We are happy customers and found your staff to be very professional! Thanks for a job well done!
Whip City Cleaning always impresses me with the level of service and treatment you receive each visit. Always a great experience, and always keeps my house, furniture and vehicle looking like new. Thank you again and look forward to the next visit.
Looks Great thanks...
Arrived on time. Rugs came out great! We would highly recommend them!
Thanks for your nice note, Rich, and we thank you!! Very pleased with how the floors look & will most certainly be in touch in 2018, if not before, depending on what you find out about the wood floors. Thanks again & enjoy your weekend. All the best.
I had my upholstery cleaned this morning by IAN, and want to extend both my thanks and praise to and for IAN for a spectacular job, for his friendly, courteous, polite, accommodating, and professional manner, and a smile the entire time he was here. He worked w efficiency and an attitude that exuded genuine caring for the company he represented, and satisfaction to the customer. He was knowledgeable, and informative with respect to the products, and to the time it would take to dry. How refreshing to see someone care about a job well done, and do an outstanding job.
I haven't experienced this kind of thoughtfulness by a company in a good long many year, and that is a testament to you!
You had me at the 'texted appointment reminder'! (backstory: a friend of mine was telling me to call to confirm, because of so many nightmare experiences with companies that either don't show, don't call, or they arrive late, etc.., but I replied that I had a good feeling about this company and I would trust my instincts... and then your text came through as if on queue) then everything else including the draft cover at the front door and stopper ... the magnet, calendar, card, and the quick response back from the office w quote for an additional piece.
The clean manner in which IAN worked...
I am ECSTATIC by the fresh and clean look of my furniture, (something I have never had done before because I thought the cost would be too much to justify) ... but I am equally delighted at finding a company that I not only want to do business with but happily look forward to doing business with again, and will shout out to all those I know that they don't have to live w dirty furniture or carpets, because it isn't cost prohibitive to have a wonderful company like WHIP CITY CLEANERS come to their home and clean years off dulled furniture.
HAPPY HAPPY HAPPY!! THANK YOU THANK YOU THANK YOU!!
Shout out to YELP for this grand discovery!!
Thanks so much!!
Whip City did a great job and were a pleasure to work with. I will use them again for my carpet and upholstery cleaning.
Thank YOU, Rich! I have your check right here ready to go in the mail today. Our carpets look wonderful! Even the heavily-soiled areas are now spotless.
Hi Rich, Ian was really super.....professional, cooperative and did a great job.....Thanks.....
Our first time using Whip City Cleaning Service. Rich provided superior customer service. We are fully confident that we will use his company from now on.
Great job as always. Thanks Rich!
Hi Rich, just a note to thank you for the wonderful job you did on our carpet( as usual). We so appreciate your being on time, and always doing a great job. I certainly will recommend your work to anyone I know.Thanks again.
The furniture and rugs look fantastic ! Thank you!
Rich, Another job very well done. The carpet and furniture look great. Thank you for the great service.
The service man who completed the cleaning of the 2 couches did a very excellent and thorough job. He was very professional.
Thank You So Much! I've never been through anything like this before, and you were a real life - saver.
Thank YOU for helping out and doing such a great job.
Highly recommend, very professional employees answered all our questions and explained what was done. Shows up right on time, told us if at all we didn't like or needed something after they left to just call and they'd come right back out. That was greatly appreciated! Definitely using them again!
Great job Rich! Looks fantastic!!
Quick to respond to emergency clean-ups, quick to determine the problem and always leaves the place looking better than before the problem occurred. Been a lifesaver numerous times now.
Excellent job ! Professionally done, with great care taken around furniture and other household items. Didn't leave a mess. In and out in the time they estimated. I would highly recommend to anyone.
Whip City did a wonderful job of cleaning my area rugs as well as my wall to wall carpeting. Very efficient and professional. I highly recommend them and will continue to use them in the future.
The lobby looks GREAT!!!! We are very pleased with the results.
Thank you so much for your services and I will absolutely refer you and your business. It was a pleasure to work with you and I'm certain we will be using your business again in the future.
Very impressed with the young man that came to my house promptly and did an excellent job! Very polite and professional. I will recommend your company to everyone! ! Great service all around, thank you!
The rugs look wonderful! Ian was prompt and worked carefully and hard as he went from room to room. We couldn't be more pleased with the outcome. I am recommending Whip City to all my friends.
Rich does an incredible job! I would highly recommend him.
Our carpets came out great.
I am very happy with the professional service that Whip City Cleaning has provided for me over the years. They have wonderful communication and their service as an A+++!
Whip City Cleaning exceeded my expectations!From initial contact to follow up after work was complete. Work is exceptional - the carpets look like new!Thank you!
Rich is a great guy and he does great work, simple as that!
Very pleased with the look of our carpet. Getting the dirt out in front of my recliner was a nice surprise. I also tried your stain remover in another room and it worked where other removers I purchased did not. I'd be happy to recommend you.
Great job on my rugs!!!! They look brand new! Thank you so much!
Hello Rich - we sung your praises last night and will continue to do so. We are very pleased with your work! Thank you!
Thank you!! You did a wonderful job on the porch rug and chairs. We were also very pleased with the cleaning of our oriental rugs. Your staff are courteous and very professional. Thank you again.
Rich, thank you and Ian for the marvelous carpet and upholstery cleaning you did for me last week. Everything is spotless now! We'll try to keep it that way as long as we can. See you next time. Enjoy your summer!
We had two carpeted rooms cleaned. We had pets stains in one room. We showed the areas of concern and technician right away treated the spots while he worked on the other room. This gave time for the treatment to work. He moved the furniture and was very professional. After everything was done the carpets look great no more pet stains. I Also was pleased with the scheduling and the night before the appointment I received an email confirmation of the time. I would definitely use your company again.
My sofa and chair look brand new thanks to Rich! Awesome job!!! Thank you!
Two braided rugs repaired and cleaned. Amazing job, they look brand new! Excellent care and service as always. Thanks Rich!
Whip City Cleaning and Restoration Services owner, Rich Clark, came to my home to clean our carpeting. He did an awesome job on all areas including areas that were deeply soiled due to our two dogs. Now everything looks brand new!!! Rich was very professional and accommodating to my extra requests. From now on I will only call him for all our carpet and furniture cleaning needs!!!
Whip City Cleaning, Rich Clark, is the absolute best!! I have been doing business with Rich for years with a slight lay off because of retirement and a move to another location. Over the years he has only improved his service. From his on-time arrivals, his thorough cleaning, his efficiency and I can go on. I just had my carpets in 3 rooms and a couch and recliner cleaned yesterday and all I can say is WOW!!! They are better than new. I have always and will continue to recommend Rich and Whip City Cleaning to anyone, personal and professional business. Good job!!!!!!
Hello, Many thanks for the fantastic work you do. I will be sure to write a review on social media. Again, my apologies for my obnoxious dog. Sadly labs never seem to grow up. Many Thanks.
Extremely happy with the service provided! Job was done efficiently, quickly and professionally. I would definitely call Whip City again if this type of issue ever arises.
Rich was onsite within a half hour of calling him. The house had a foot of water in the basement and soaked carpets on the first floor. Five days later you would never know it happened. My family and I can't say enough about Rich's prompt, courteous and knowledgeable service. A++ from us!
Hi Rich, Just wanted to say, WOW!!!! Beautiful job with the cleaning and the floors and carpet look the best I've ever seen them look. Should have been using your services a long time ago. Thank You.
What a nice gesture to be choose Client of The Month! It has been such a pleasure to work with you all of these years. I can always depend on high quality work and you have always responded to our emergency quickly. We appreciate all you have done for us. Our family will enjoy going to the Olive Garden and we Thank You again for making us feel special!
We have used not only your carpet cleaning services many times, but also the Super Maids service and have been very happy with the service. We certainly will continue to use these services and recommend them you to our friends. Thanks again for your help!
Dear Rich Clark,
Thank You for the recognition of Client of the Month. I have always been very satisfied with your work. I appreciate your working my jobs in when I have an emergency. I'll enjoy the gift card at the Olive Garden. And raise a glass to your continued success.
Thank You Rich, and Whip City Cleaning Service!!!
When our son flooded our upstairs bathroom, we didn't know what to do. We contacted New Way Carpet Cleaning because they are open 24 hours and we desperately needed help getting the water cleaned up. They came out within a 1/2 hour and were very efficient in getting the water cleaned up and our carpets dryed! We were also surprised to find out that they take care of any water damage that needs repaired. Bob had crews in to replace ceiling tiles and fix drywall and paint! We were very impressed with the service that New Way provides and were appreciative with the way Bob follows up on every job that was done in our home. We have recommended New Way to all of our friends because they are professional and do a wonderful job at what they do!!!
You have cleaned my carpet 4 or 5 times and your technicians have always been nice and did a good job. I've always been pleased. If I hadn't been pleased they would have only been here 1 Time. Your company was able to take the smell of dog urine out of the hall carpet. Thanks.
We have a sculpted carpet and you were able to get out a stain that would have otherwise necessitated replacement of an entire room’s carpeting. Good to excellent general cleaning.
Carpet & Furniture looked great after cleaning. Felt they did a thorough job.
They stayed on task until the job was finished to my satisfaction & I really appreciate that!
"The crew was very professional and helpful. Your method is great!
I have used your services for many years. Your crew works hard and I do recommend you to friends.
Your men are always polite and do a good job. My carpets are much cleaner than when I got other companies to do the same.
It is so rare to find a business that actually listens to their customers, and knows the value of customer service. The carnation left when you leave is a memorable touch. You don’t need to improve on anything, that’s why I’ve used your service for years.
"Thank you for the extraordinary services when our home flooded it was very distressing. I cannot express how nice it was to be able to leave town in the face of disaster, leave the clean up to someone else and come home to a dry house. Your services are beyond compare. If you ever need a recommendation, be sure to call me. I cannot say enough good things about the Quality of service, the integrity of the men who were in my house and the follow-up care and attention.
"I have been very pleased with the way my carpet looks and feels each time they've been cleaned. I am happy with the way the cleaners explain what they will be doing & how long it will take. I especially like the fact that it doesn't take a lot of time for them to clean. I appreciate the fact that the cleaners can have the carpets spots removed, cleaned & equipment removed so quickly and that I don't have to clean carpet like I used to.
We are more than just your local tile and grout cleaning experts.